Turnaround time

We aim to make all orders within 4 weeks of purchase, unless otherwise started on the product page. Please contact us if you need an item urgently and we will try to accommodate you. 

 

Delivery times

All UK and European orders are posted with the Royal Mail via 2nd Class. International orders are sent via Royal Mail Standard delivery or otherwise started below.

Shipping Costs

UK – £2.50 for orders up to £50, then free for orders over £50

Europe - £5 for orders up to £35, then £10 for orders over £35

Americas - £10.00 for orders up to £35, then £19 for orders over £35 as these orders are sent via courier.

 ROW - £12.50 for orders up to £35, then £29 for orders over £35 as these are sent via courier.

Returns

As all items are made to order we cannot accept returns, so please ensure all sizes are double checked to those on the Sizing page.

As each piece is made to order, create care is taken to ensure no damage or fault when the piece is shipped. Please get in touch within 7 days of receipt if the piece is damaged or faulty.

 

General info

For any queries please contact us via email audrey@theenglishbeagle.com or via Instagram or Facebook @theenglisgbeagle.com

We can't accept responsibility for general wear and tear or fading to fabrics.

 

Privacy Policy

We comply with all laws concerning the use, storage and protection of data, including the General Data Protection Regulation (or GDPR). The information you provide to us for your orders is only used by The English Beagle, and is only used to provide you with your products. Your personal information will NOT be passed onto any third-party companies, unless the necessary consent has been provided. We can assure you that all data sent to us is stored securely and will be held under a password protection.